Our technical department is dedicated to develop - together with our OEM customers - the best engine solution for every new application, examining the machine and application datas. Our experienced personnel can also study the most suitable kit of accessories for dressing the engine (i.e. radiators, wiring harnesses, mufflers, air filters, etc) when needed. After engine installation on the machine, we can also carry out application tests on the field. In this way, we are able to support our OEM customer step by step. Our after-sales department, together with a service network present all over Italy, can give a quick reply to our customers in order to solve any kind of problem related to engines distrubuted by RAMA MOTORI. Our after-sales dept. also manages warranty claims, with a prompt shipment of replacement parts, and works regularly with our manufacturer in order to solve defects from the origin. |